Complaints Policy

We are committed to providing a high standard of service. If you have a complaint, please follow the process below.

1. Submitting a Complaint

Contact us at support@smartwebsigner.com with details of your complaint. We aim to acknowledge all complaints within 2 business days.

2. Investigation

We will investigate your complaint and provide a response within 7 business days.

3. Resolution

If you are not satisfied with our response, you may escalate your complaint to our management team.